Refund & Return Policy

Last Updated: February 28, 2026

1. Return Window

Returns are accepted within 14 days of delivery.
Items must be unused and in original packaging.

2. Non-Returnable Items

Used or opened items, final sale items, and gift cards are not eligible for return.

3. Return Process

Email support@nest-haven-home.com with your order number and reason for return.
If approved, return instructions will be provided.

4. Return Shipping

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

5. Damaged or Incorrect Items

Contact us within 7 days of delivery with photo proof.
A replacement or refund will be issued upon review.

6. Refunds

Approved refunds are issued to the original payment method within 5–10 business days.

7. Cancellations

Orders may be canceled within 12 hours of purchase.